Shipping policy
Sketch'd Shipping Policy
At Sketch'd, we strive to make your experience as seamless as possible by offering flexible shipping options for your personalized artwork. Below are the details of our shipping policy:
Processing Time
- All orders are processed within 1-2 business days. Once your artwork is completed and quality-checked, it will be dispatched.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Options & Rates
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Standard Shipping (Free)
- We offer free shipping on all UK orders.
- Delivery is typically within 3-5 business days after your order has been processed.
- No additional costs are required for standard shipping.
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Express Shipping (£4.95)
- For faster delivery, you can opt for our Express Shipping at a flat rate of £4.95.
- Orders with express shipping are delivered within 3 business days after your order has been processed.
- This option is perfect if you're in a hurry to receive your artwork!
Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel’s journey.
Delivery Delays
- While we aim to ensure timely delivery, there may occasionally be delays due to postal service disruptions, weather conditions, or other factors beyond our control. In such cases, we will keep you updated on your order status.
Shipping to Multiple Addresses
- At this time, we do not offer the ability to ship to multiple addresses for a single order. If you'd like items sent to different locations, please place separate orders for each address.
International Shipping
- We currently ship within the UK only. Stay tuned for updates as we plan to expand our shipping zones in the future!
Customer Support
- If you have any questions or concerns about shipping or your order, feel free to reach out to our support team at hi@sketchdart.com We're always happy to help!